Terms and Conditions

1. Acceptance of Terms

By accessing or using the FINEAZE platform, whether through the website, web application, or any associated interface, you agree to be bound by these Terms and Conditions in their entirety. Continued use following any modification constitutes acceptance of the revised Terms. These Terms constitute a legally binding agreement between you and Fin Eaze, a business operating in the Republic of South Africa.

2. Description of Service

FINEAZE is a cloud-based financial management platform for small and medium enterprises, providing tools for revenue tracking, expense management, invoice and quotation generation, cash flow forecasting, anomaly detection, and client management. The Service is provided on an as-is and as-available basis. The Company reserves the right to modify, suspend, or discontinue any aspect of the Service at any time without notice or liability.

3. Account Registration and Admin Approval

Access requires registration and is subject to approval by the Company at its sole discretion. Submission of a registration request does not guarantee access. You are responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account.

4. Subscription, Billing and Cancellation

Where the Service is offered on a paid basis, fees are payable in South African Rand (ZAR) and are subject to change with reasonable notice. Subscriptions renew automatically unless cancelled prior to the renewal date. Refunds are at the sole discretion of the Company. The Company may suspend or terminate access for non-payment without liability.

5. Limitation of Liability and Disclaimer of Warranties

To the fullest extent permitted by applicable law, including the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, the Company and its directors, employees, agents, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Any interruption, suspension, or termination of the Service, whether scheduled or unscheduled;
• Any loss, corruption, deletion, or inaccessibility of User data, including financial records, invoices, or client data stored on or transmitted through the Service;
• Any technical failure, system error, server outage, software defect, network disruption, or force majeure event;
• Any unauthorised access to or alteration of your data or transmissions;
• Any inaccuracy in AI-generated forecasts, risk scores, anomaly detections, or other automated outputs;
• Any reliance placed on information, reports, or recommendations generated by the Service.

The Service is provided without warranty of any kind, express or implied. The User assumes sole responsibility for all financial, legal, or operational decisions made in reliance on the Service. Where liability cannot be excluded by law, the Company total aggregate liability shall not exceed subscription fees paid by the User in the three (3) months preceding the claim.

6. Data Responsibility

The User retains ownership of all data uploaded to or generated within the Service. The User is solely responsible for the accuracy, legality, and integrity of all data entered. While the Company implements reasonable security measures, no system is entirely secure and the Company cannot guarantee absolute data security. Users are strongly encouraged to maintain independent backups of all critical financial records.

7. Acceptable Use

You agree not to use the Service for any unlawful purpose or to attempt to gain unauthorised access to any part of the Service or its systems. The Company may terminate accounts in breach of this clause without notice or refund.

8. Intellectual Property

All intellectual property in the Service is the exclusive property of the Company or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes during your subscription term only.

9. Third-Party Services

The Service relies on third-party platforms including Supabase, Vercel, Resend, and Groq. The Company accepts no liability for the availability, accuracy, or security of third-party services. Their respective terms and privacy policies apply.

10. Amendments

The Company may amend these Terms at any time. Material changes will be communicated via email or through the Service. Continued use constitutes acceptance of revised Terms.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Disputes are subject to the exclusive jurisdiction of South African courts.

12. Contact

For queries relating to these Terms: signhubsa@gmail.com · 068 383 1584